| Nature of Enquiry |
Mr David Anderson
17 Orchard Road
Seaview
Isle Of Wight
PO34 5JE
07872497913
Personal Profile
I feel that I am a well-liked individual that can work as part of a team or on my own initiative. As well as being a very reliable and punctual person with a good ability to learn quickly. Also I enjoy new challenges and consider myself to be very easy going and flexible to work for and with whom I work alongside.
Past employers have complemented me on the way that I deal with customers and the rapport that I build with them.
Key skills
1 Team player
2 Information Technology
3 Prioritize work load
4 Customer Service Skills
5 Organiser
6 Communication
Employment History
Park Resorts
Ashcroft Coast Holiday Park March 2007 - Present
Sports & Leisure Manager / Duty Manager
In both of these roles I have had to deal with different circumstances and different tasks. My main role on the parks is as the manager of 2 swimming pools, the day-to-day running of them, the recruitment of staff, the training of staff and the ongoing support to both the staff and customers. As a duty Manager I have had to deal with different situations including confrontation with upset or angry customers and make a decision what is both fair and acceptable. This is where I have developed more myself, as a manager I have to have courage in my convictions. I also have the overall spending power for that department, and have to work against the budget set including remuneration and hours for staff, the cost of any remedial repairs and the money spent on activities as well as the profit & loss accounts of what revenue we have taken for the activities. I have also introduced new activities and done presentation for the profit vs cost and how the activity can be run.
Serco Leisure Ltd October 2006- March 2007
Basingstoke Aquadrome
Basingstoke
Senior Recreation Assistant / Duty Manager
In this position I am in charge of the lifeguards that are on shift making sure they are meeting the Health & Safety standards as well as dealing with any incidents that may occur. As well as the general day to day running of 3 swimming pools I am in charge of ensuring the building is locked up when I leave the Premises and unlocking the building when I start the early shift.
Coopers Beach Holiday Park April 2006- October 2006
Colchester, Essex
Sports And Leisure Manager (Seasonal)
In my capacity as Sports & Leisure Manager not only were my tasks the day to day running of the sports & leisure activities, I was also involved in recruiting members of staff for my department, organizing on-going training that the company requires and the overall spending power for the department this includes dealing with my own budget and staffing levels. I was also in charge of the different Health & Safety aspects associated with my positions and the different areas I was in charge of, through this I have improved all my key skills as well as developing and learning new Skills that enable my department to run smoothly and be economically efficient.
Gurnard Pines Holiday Village August 2005 - March 2006
Isle of Wight
Fitness Instructor / Lifeguard / Swimming Teacher
At Gurnard Pines I am employed to work in two different area’s of the Leisure department. This includes me multi tasking on certain days half the day I may be giving Gym inductions and then I may be required to Lifeguard the pool as well as doing my swimming lessons, this shows I adapt to any task given to me. As I am always dealing with people my customer relation’s skills are constantly being tested as well as my knowledge of the Sports & Leisure Industry.
Thorness Bay Holiday Park March 2005- August 2005
Isle of Wight
Pool Supervisor / Swimming Teacher
At Thorness Bay I was given responsibility for the day- to - day running of the indoor pool, this included dealing with any first aid, managing the staff in the pool, In charge of Health & Safety of the pool, Organized sporting activities for children who where staying at the park and also running my own swimming lessons and water activities.
Thorness Bay Holiday Park March 2004- November 2004
Isle of Wight
Lifeguard
I ran my own swimming lessons and water activities. I was also a registered first aider on the park and undertook first aid duty one evening a week.
Ventnor Middle School September 2003- March 2004
Isle of Wight
Physical Education Assistant
I assisted in the schools Physical Education lessons, dealing with children of all ages and abilities. I helped them gain confidence in sports and made them aware of how important it is to keep active.
Exercise Deck June 2003 - September 2003
Hill sea
Fitness Instructor
I worked as a Fitness Instructor in the main gym; giving inductions and helping people use the equipment and gym safely.
Education and Qualifications
Park Resorts
RLSS Lifeguard Qualification Expiry March 2011
Pool Plant Operations Expiry March 2011
NVQ2 Customer Services June 2008
SIA Frontline Door Supervisor Expiry November 2012
NVQ3 Management February 2010
First Aid at Work May 2010
Defibrillator trained Expiry 210
Health & Safety (Chemicals)
MSB DIVING - Snorkeling Instructor
G.N.A.S Archery Leader
STA - Swimming Teacher
BFA- Fencing Teacher
The courses named above was passed and certified in order for me to carry my job at Thorness Bay Holiday Park to the best of my ability with the correct training.
Isle of Wight College September 2001-2003
NVQ - Sports, Recreation And Allied Occupations Coaching, Teaching And Instructing Level 2
NVQ - Sport, Recreation And Allied Occupations Operational Services Level 2
Ncfe - Fitness Industry Studies
Ncfe - Foundation Studies in Exercise
YMCA - Fitness Instructing (Gym) Level
YMCA - Exercise and Fitness Knowledge Level 2
YMCA - Gym Training
The Football Association - Emergency First Aid Course (Certificate of Attendance)
City & Guilds - Sport, Recreation and allied occupations (Level 2)
Key skills
All of the above course required me to participate and understand all the different elements needed in a wide range of sports activities and different fitness levels. It required me to do in depth studies on different people at different fitness levels in order for me to understand the different ways that I could help then and instructs them.
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